Accessibility and Barrier-Free Holiday Experience

At Design Plus Seya Beach Resort, ensuring that all our guests enjoy a comfortable and independent holiday is our top priority. We have adapted our facilities to meet the needs of our guests with disabilities and have trained our entire team according to our "Interaction Procedure for Guests with Disabilities" to ensure an inclusive service approach.

Our Facilities and Accommodation

• Specially Designed Room: We offer 1 specially designed accessible room for the comfort of our guests with disabilities.

• Pool Access: A pool lift is available at our main pool for safe access to the water.

• Beach Access: An accessible sunbed is provided in our beach area. There is a ramp to facilitate access to the beach; however, there is no wooden walkway on the sand leading directly to the sea.

Special Support and Service Approach

• Priority Service: We provide priority service to our guests with disabilities during check-in and at all service points. Their vehicles are parked in the nearest accessible areas.

• Equipment Support: Wheelchairs and canes can be rented through our onsite infirmary if needed.

• Service and Interaction: Our staff is trained in line with our "Interaction Procedure for Guests with Disabilities," focusing on key practices such as asking before offering help, treating each guest with respect, and ensuring direct communication. Furthermore, we believe in maintaining direct eye contact and communication with our guests, even if they are accompanied by an assistant. Our team is committed to respecting personal space, including personal mobility devices, and refraining from any unrequested intervention.